JN
Johan N

1 reviews | Active since Apr 2012

01 Sept 2015, 11:57

Left over Talk time/SMS's/Data not carried over

On 31/8/15 I did a balance inquiry which was as follows:-<br> Talk time - 47.49<br> Data - 395.17<br> SMS's - 348<br> <br> On 1/9/15 I did a balance inquiry again and it was:-<br> Talk time - 150<br> Data - 400<br> SMEs - 400<br> <br> Thus, nothing of my unused services were carried over and I am not happy at all with this situation. <br> <br> Another concern, that I have had for a long time already, is that \IF"any services are carried over"

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2015, 15:34
Official
Hello johanel,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM