Left in the dark

<p>I've upgraded in Jan 2017 and since then I've been without Internet been phoning in all the time got a response after mailing pieter@vodacom but the lady said she would phone me back the next day to tell me what's kicking but she never did so I forward pieter@vodacom our conversation but no answer . They r really the worst ask her to help me cancel my contract but no one can help me with the problem I got lol what to do :(</p> <p> </p> <p> </p> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">HI Pieter</div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Hope u doing well !!! I've upgraded about 3 months ago and since my update Im not able to use my data sI'm I've been calling in at least 10 to 15 times now and all the operator's do is put notes on my account but no one calls back so how do I cancel my upgrade and contract I phoned and complain within the 1 week of migration but like I said 3 months later can't even use my internet please can u help me because phoning in doesn't help my ID is ********** 184084 my cell number is ********** 472 and the number in question i's ********** 308 .</div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Hope to hear from u soon .</div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Regards </div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Louis</div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Dear Louis,<br /><br />We thank you for your email.<br /><br />As per our telephonic conversation, we are working on this issue and we will revert as agreed <a href="calendar:T5:tomorrow">tomorrow</a>.<br /><br />Regards<br /><br />Susan Monaise<br />Executive Client Liaison Officer<br />Chief Executive Office<br />Landline: <a href="tel:+27 ********** 84">+27 ********** 84</a><br />Email: <a ********** ********** />Address: <a href="geo:0,0?q=2nd Floor Commercial Park Midrand 1685">2nd Floor Commercial Park, Midrand 1685</a><br /><a href="http://www.vodacom.co.za">www.vodacom.co.za</a></div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Never heard from them again never phoned the next day and a week has passed yeah lost.</div>