LEFT HELPLESS , over billed and services suspended

1. December 2014 I took two additional contracts , was supposed to be my meg 500 contracts capped at less than R100 per month . Total billing on these contracts is in access of R 6000.00 . I have send thru 14 mails to Vodacom customer care , Customer service and Vodacom corporate services . I requested a copy of the signed contract , and they have not been able to provide the documents . Further I also send six mails to their service proved , A&E Hyper on which I have had no satisfactory response . I also forwarded them the mail stating my instruction in December 2014 . On which there was no response either . <br> 2.Previosly I was on a 2 meg data contract , for the past 2 years . All of a sudden I used 3 megs in 10 days ...<br> When asking for proof of the data usage , a commitment was made . But after 11 days they have not been able to provide proof of my usage <br> 3. I further requested the cancellation of two other contracts I had . Meeting all the requirements as set out by them . I'm still awaiting response on whether the contracts have been cancelled . The request for cancellation was done on 4 August 2014 <br> Still awaiting any feedback from them , even after a visit to their shop .