BM
Busisiwe M

1 reviews | Active since Jul 2024

08 Dec 2025, 18:44

LEBOGANG FROM SUBSCRIBERS COLLECTIONS ENOUGH IS ENOUGH!

LEBOGANG ZANZEKA FROM SUBSCRIBERS COLLECTIONS, ENOUGH IS ENOUGH!

WHY IS MY ACCOUNT STILL A MESS AND WHY ARE YOU DOING NOTHING TO FIX IT? EVERY TIME YOU CALL, YOU PROMISE TO SORT THIS OUT, BUT IT’S JUST LIES AND MORE LIES. I HAVE BEEN DEALING WITH THIS SINCE JUNE, AND INSTEAD OF RESOLVING THE ISSUE, YOU KEEP ADDING CHARGES THAT I KNOW NOTHING ABOUT.

HOW IS THIS STILL HAPPENING AFTER I EVEN TOOK THIS TO HELLOPETER? YOU CONTACT ME, MAKE COMMITMENTS, AND THEN GO SILENT LIKE NOTHING WAS SAID.

THIS IS UNPROFESSIONAL AND COMPLETELY UNACCEPTABLE. FIX MY ACCOUNT IMMEDIATELY. I’M DONE BEING PATIENT.

I NEED THIS ATTENDED TO ASAP, WITH NO MORE EXCUSES.

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2025, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team