LEBO and company and Vodacom. Why don't you care about your customers. WHY

Wow, never thought i would have to write something bad about Vodacom. I had to call Vodacom on Friday morning for permission so that my son can sign for my package as RAM requested. Phoning Customer service and speaking to a LEBO trying to explain to me what why and how with some bull**** that doesn't make sense to me i asked to speak to one of the managers. I was told that they will call me back and i told him straight up that he knew he is lying because we all know that that is the way way to say that you as a customer is not important and just want to get you of the line. He ensured that someone will call me and wow even after talking to another lady later that afternoon and with her response the same about the manager told me that her name is not LEBO and that someone will get in touch with me and of course I knew is Bull **** and wow Saturday Afternoon nothing at all. It is remarkable as to how people is worth something up to the point where you are a customer and there after you are nothing to them. It is a shame to know that companies work like that. Never thought i would say that from Vodacom. Sort out your after sales service and your your delivery service. the whole world can not come to a stand still because you must deliver a package. We all have to work and travel to ensure that we keep our lives going on.