Leaving Vodacom for GOOD

I went to Vodacom because my phone was ****** and so I needed to claim for insurance. I got the shock of my life when i was told that i did not have insurance, please bare in mind that i had specifically asked for insurance when i initially signed up with Vodacom, heck that was the main reason, because they have insurance. <br> <br> Thereafter, i had to request the forms, after being given the run around. and was only contacted 10 days after, please bare in my that i dont have a phone at this, im missing important phone calls, messages. I am unbelievably disgusted and i am even going to end this contract, even if it means i have to pay a upfront, i do <br> <br> NOT want to be with a network provider that has employees that do not know how to do their job and never want to take accountability for being in the wrong. I am done with Vodacom, because they treat their customers as though they dont need them.