Leaving Vodacom Fibre: 2 Months of Frustration, 0 Results

After just two months with Vodacom Fibre, we’ve decided to switch providers — because why keep paying for something that’s worth nothing?

In that time, we’ve had over 20 days without internet. When it does work, it’s unreliable at best, often dropping within hours of being “fixed.” We’ve had three different technicians, but none could provide a permanent solution.

What made things worse was the endless phone calls to customer service — polite responses, empty promises, and zero long-term results. It became clear we were paying for a service that simply wasn’t being delivered.

We’ve spent time, effort, and personal funds trying to compensate for Vodacom’s failure to provide even the basics. At this point, we’re done. We’ve lost confidence in the service and the support behind it.

If you’re thinking about Vodacom Fibre — think again. Our experience has been one of constant downtime, no accountability, and no resolution. We’re moving to a provider that values reliability and actually delivers on what they advertise.

if I could give a -5 review I would.