1 reviews | Active since Oct 2012
Leaving Vodacom
Constant issues with data, paid for contract data not loaded at the beginning of the month, data and airtime not loaded correctly....and data disappearing at a disproportionate rate, compared to what I use. And its not been ******, I constantly changed my password, and its not in my household, so who's taking it? Months and months this has been going on- but this month is the final straw...1) 40gig prepaid, data loaded incorrectly.2) 20 gig daytime data disappeared in 9 days.3) Used a prepaid SIM with R210 loaded on 30min before to convert to data, says insufficient airtime! I recheck the balance- all on zero! I mean WHAT THE HELL IS GOING ON? I pay well over R2000 per month, with top-ups and I just get shafted, month in and month out....! If this isnt resolved with some sort of commitment that it will not happen again, I will go to the ombudsman to get myself out of these contracts and move all my business to telkom or mtn. I've had enough. I pay for a service and its not forthcoming....
https://www.vodacom.co.za/vodacom/services/data/manage-your-data Regards,Consumer Website Team
https://www.vodacom.co.za/vodacom/services/data/manage-your-data Regards,Consumer Website Team
