SL
Sboniso L

1 reviews | Active since Nov 2017

15 Jul 2018, 17:29

Leave Vodacom, it's a warning!

I have been a loyal customer of Vodacom for a long time. Friday evening I received an SMS to Port my number and I saw it late the following day and by that time my number was not working. I was told by the call centre agents to wait for Monday. Before Monday someone is already using my number. Vodocom and it's systems are very weak and should not be trusted by anyone. My advice is for Vodacom customers to change this useless network that allows ****** to excess our information without us knowing.

Regards

0
Replies (1)
Vodacom
Vodacom's reply15 Jul 2018, 22:17
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team