LEAVE VODACOM

Terrible network. Tried to cancel my contract at the end of the term but fell for an "exclusive" deal so that I would be retained. Now Vodacom is not honouring the terms of the contract, over charging me every month or not giving the data etc. I have escalated the issue to the "Team Lead", Jennifer Smith, in the cancellations department, but I never receive updates or feedback. Constant delay or avoidance tactics used when I phone to the department to try speak to her. And always get the "Give us your number and she will phone you back". An awful awful network.