AC
Angeliki C

1 reviews | Active since Mar 2009

09 Feb 2018, 16:09

Laying of fiber

Vodacom is laying fiber in my area. Many residents have had their paving destroyed. They are starting in my street. Vodacom promised to advise homeowners as to when digging will commence and who will be digging. They have not. I called to get information and they will not give me any information. WHERE IS THE CONSULTATION YOU PROMISED? YOU HAVE MESSED UP NUMEROUS DRIVEWAYS AND I DO NOT WANT ANYONE TOUCHING MINE!!

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Replies (1)
Vodacom
Vodacom's reply09 Feb 2018, 16:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team