1 reviews | Active since Jul 2018
Lawyers' reference please?
One would hope that after my previous review of your horribly pathetic company I might actually get some results. One would be hoping in vain.
I actually got a call from some very upset sounding person enquiring about my previous review. After informing him in very curt tones that you are wrong STILL, he proceeds to promise me the contract will be canceled on the day, that was 11 Jan.
Want to know something that that does not surprise me but only enrages me, Today is the 16th, My phone is still suspended, and low and behold, the contract IS STILL NOT CANCELED.
Monday I phoned you again to no avail. Promised the suspension will be lifted in one hour and the cancelation will go through 24:00. LOL needless to say, that did not happen.
Yesterday I spoke to a guy at 06:15, He said he needs to speak to his manager he phoned me back at 07:00
07:00: said there is some credit block hampering everything, manager will sort out, he will phone at 09:00
09:00: manager needs aut, can only be sorted out today(16/01/2019) he will cal me at 09:00
Today I phoned you AGAIN at 12:22 for what feels like the millionth time (Which I guess makes sense as YOU are the only people I can call since the phone is STILL suspended)
Lady got hold of yesterday's guy, they are now busy sorting it out together. AGAIN.
I have no idea how to generate results from you. Maybe can you give me the lawyers' contact detail that has the most success in suing you?
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Fixing department for assistance . Your SR reference number is ***.
We will contact you back as soon as feedback is available. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Fixing department for assistance . Your SR reference number is ***.
We will contact you back as soon as feedback is available. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
