wM
wandile M

1 reviews | Active since Sept 2015

09 Jul 2017, 10:03

law of attrition

<p>Vodacom why don't you replace the 140MB I lost thinking you meg your day was a real deal instead of finding out what I need to solve this sad situation you add 23MB on top of the 1G which I opted in for but does not debit It looks nice as balance but of no use I'm still waiting for your what's app message that you promised. Why is such big company doing kindergarten mistakes again consumer watch dogs what you saying, advertising standards and ICASA is this allowed?</p>

0
Replies (5)
Vodacom
Vodacom's reply09 Jul 2017, 12:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

wM
wandile M's update09 Jul 2017, 12:17
Reviewer Update

What time should I expect vodacom to contact me?

wM
wandile M's update09 Jul 2017, 12:21
Reviewer Update

You can't keep on doing the same things to get new results this automated message from Vodacom Consumer Website Team is saying the same thing but not no action from your side on the the thing you say you will do. What a litany of fiddlesticks

Vodacom
Vodacom's reply11 Jul 2017, 17:12
Official

Dear Wandile,

Thank you for your patience.

Feedback has been sent to you via email.

Regards,

UW

Vodacom
Vodacom's reply11 Jul 2017, 17:13
Official

Dear Wandile,

Thank you for your patience.

Feedback has been sent to you via SMS.

Regards,

UW