Late Payment

Due to the public holidays the payments were delayed. The payment only went through today. The message was sent to all the children as well as my late husband's phone. When the kids phone regarding a problem on their phones then they are not assisted due to the POPI act however the message of the late payment was sent to all of their phones. If you cannot assit them on their own phones then how is it ok to sent the account details to all of them. the payment of R2427.14.