CB
Christiaan B

1 reviews | Active since Apr 2013

31 Aug 2016, 12:56

Late on order

<p>Hi Have ordered a new contract on Monday, they saying that it has been approved and that they will phone me to go on further with the approvement, I have not received a call in 3 days, I need this phone as I use it for work, and it cannot take this long to get the phone approved and delivered to me!</p>

0
Replies (2)
Vodacom
Vodacom's reply31 Aug 2016, 12:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

CB
Christiaan B's update01 Sept 2016, 08:15
Reviewer Update

Still have not received a call!! This is dusgusting service from Vodacom, never in my life! If this is not sorted today I will take all my contracts away! This is becoming urgent, I have called 4 times yesterday, each consultant telling me that they will get someone tp phone me back!