KM
Koketso M
1 reviews | Active since Feb 2021
01 Apr 2021, 00:43
Late night owl data
I receive 20Gb for night owl every mouth end from school and I know night owl start at 00:00. I don't know why or how but mine start at 01:00 or half 1 or 2 .so I don't know why is that happening. I asked everyone I know n they say theirs start at 00:00 .so why must mine start late .No this is wrong cause I have to stay up until late to use them. Fix this
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Replies (2)
Vodacom's replyOfficial
01 Apr 2021, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2021, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Apr 2021, 16:08Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have advised you accordingly with regards to your query.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have advised you accordingly with regards to your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2021, 16:08
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have advised you accordingly with regards to your query.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, I have advised you accordingly with regards to your query.
Regards
Consumer Website Team
Best regards,