1 reviews | Active since Mar 2012
Late invoicing
I have logged numerous complaints and calls regarding my vodacom billing being sent late EVERY month. For more than a year I have tried to have this sorted by vodacom, but NOTHING. Again this month they are now sending me sms stating my account is in arrears, but they have not invoiced me yet?? Its the 11th of September and still I dont have an invoice, but they penalize me by saying my account is in arrears!! COME ON VODACOM...sort this out please
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,