Late Activation of Router Sim

I was phoned by Mondo and offered the Vodafone R207Z Router with 2GB of data per month for R119.00 p/m.<br> <br> Firstly I the router was on backorder so I did not receive it within the time period I was promised. No train smash, but I was disappointed. I received it last week Wednesday. I was told it will activate automatically. It has not. I phoned the call center on Saturday and I was told my simcard would be active within 5 hours. I was relieved and was excited about getting onto the web that evening. Nothing happened.<br> Went to Vodacom in the Grove mall today, but they said because the deal was not bought through their branch, they cannot help me at all. The consultant was very friendly and lodged the complaint for me, promising that I should receive a call within the next 48h. The simcard is still not active.<br> I am very disappointed. So much so that I actually want to return the router to vodacom and cancel the whole deal and go to another provider. I find it very unprofessional that I am treated like this. I have only used Vodacom thus far and I only recommend vodacom. This has now changed.