JH
Jason H

1 reviews | Active since Feb 2019

25 Feb 2019, 12:40

Last time I will ever take out a contract with vodacom

I am very angry with Vodacom something that should have been canceled last year September was never done. Now they are telling me they said it was a premature cancelation and I was supposed to pay upfront which I have no recollection of what so ever.

This is has made me very negative with regards to vodacom as a service provider.

This needs to be sorted out with management and they need to call me on my new number. I want the contract to be canceled with immediate effect.

The last 2 times I posted a review on hello Peter no one has tried to contact me.

Please there is no customer service and they do not even try to sort the problem out.

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2019, 14:17
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team