JH
Jason H
1 reviews | Active since Feb 2019
25 Feb 2019, 12:40
Last time I will ever take out a contract with vodacom
I am very angry with Vodacom something that should have been canceled last year September was never done. Now they are telling me they said it was a premature cancelation and I was supposed to pay upfront which I have no recollection of what so ever.
This is has made me very negative with regards to vodacom as a service provider.
This needs to be sorted out with management and they need to call me on my new number. I want the contract to be canceled with immediate effect.
The last 2 times I posted a review on hello Peter no one has tried to contact me.
Please there is no customer service and they do not even try to sort the problem out.
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Replies (1)Vodacom's replyOfficial
25 Feb 2019, 14:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2019, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
