Last complaint still not rectified

I complained about the poor coverage in my area (Meerensee, Richards Bay) at the end of May.<br> A representative from Vodacom's customer service department contacted me and told me that they had a fault on the tower and will be repairing it within the next 2 months and that I should wait until its repaired.<br> Its now mid October (4.5 months down the line)<br> I can still only get Edge at my house, while cutomers who use MTN, Cell C and Telkom all have LTE. (We