Laptop ******

What Should be done if the laptop was redelivered as per Michael' instructions job ref: RN ***9 platinium warranty and Courierit ***1 but no tel answer at *** or Vodacom the contract holder of cell no *** can't locate the laptop as per the many,many calls to customer's care various departments? Vodaworld was the initial suplayer of the package of a cellphone and a laptop which \disappeared without trace"nobody answers calls and I am given the runabouts? """