Laptop deals advertised and not available and multiple credit enquiries

Firstly, I went to one of your stores to order a laptop in my business capacity, the laptop was said by consultant is not available and will take 4 weeks just to hear but you advertise the laptop loud and clear for September and November and I made a comment on Facebook about this and was told it is available but the consultant says it is not available, so it seems you have no communication about stock to stores. Secondly I made a application in my business capacity but has for one day 5 enquiries at the credit bereu Experian on my personal profile and 1 enquiry on Transunion, I am not buying a house, i am taking out a contract, remove the multiple enquiries from my name at once.