Laptop

I bought a laptop in 04/05/2018 it gave me problems such as the mouse sensor could not move and when I click on the search when write a letter it closes it self.i took the laptop to vodacom canal walk I was told that I musk contact the first technology group they came and take the laptop I was told that there was nothing wrong with the laptop they said that I must pay R520 and I paid that amount while I'm still paying for my contract .on arrival of my laptop it did the same thing I told them I was ignore .I went to vodacom canal walk I spoke to Ashwin Louw on the 13/11/2018 regarding the mouse sensor that is not functioning properly but after that I have never received any feedback from vodacom I now seating with the laptop that I'm not even using this is BAD BAD service vodacom is still deducting my money but my laptop is still not working . contact on ********** 401/ ********** 996 / ********** 875

If I did not receive any feedback I will take further steps.