Landiwe / Londiwe

Hi Vodacom, I have been on the phone all morning requesting for assistance. I did a SIM card application and because of my high rating my application was approved immediately. Upon browsing I noticed another one that I actually wanted to change my current application too, so upon receiving an sms for approval I requested to speak to someone however no one has called me since. I’ve been calling Vodacom requesting for assistance and being transferred from pillar to post but what really disgusting me was the level of service londiwe or landiwe provided me with. She was rude and just not willing to hear me out or assist. As if that was not enough she then flags my profile causing so much havoc and now I’m told I need to visit Vodacom to prove I am who I say I am all because of someone who is bitter and refuses to do what is expected or her. I’ve been a Vodacom client all my life , me going into the branch will be to close and settle my account!!