BS
Barry S

1 reviews | Active since Oct 2010

23 Mar 2022, 13:38

lame

I finalised my account with Vodacom at the end of December last year. now I get letters of demand from vodacom for an account that has been clossed for months. When I closed my account vodacom agreed to take a final debit order for R800+ at the end of december, I dealt with "Zanele mahele" on the 14th of Deceber, no wonder vodacom are loosing their customers theier service is rediculous

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2022, 14:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
BS
Barry S's update26 Mar 2022, 10:36
Reviewer Update
Thank you very much, just want to point out it is nearly impossible to get assistance from your call centre