JvdW
Janice van der Westhuizen
1 reviews | Active since Dec 2018
11 May 2022, 08:56
LAID AGAIN AND MESSED UP CONTRACT
Good morning
I see Vodacom is f…. me around again. Holding on forever to speak to Devesh Pillay on ***. I was told by your consultant, Devesh Pillay, ref to reference ***
I was told I will pay for Red 5GB 800min package R1667.00 in total.
WHAT IS GOING ON!!!!!!!!!!!!!!!! NOW I HAVE A BILL FOR R3000.00 AND NOT R2579.84
HOW IS THIS FAIR AFTER MESSING UP MY CONTRACT IN THE FIRST PLACE, “CORRECTING IT” BUT IST NOT CORRECTED!!!!!
I NEED ANSWERS NOW!!!!!!!!!!!!!!!!!!!
VODACOM IS USELESS AS ALWAYS!!!!!!!!!!!!!!
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Replies (1)Vodacom's replyOfficial
11 May 2022, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2022, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
