JvdW
Janice van der Westhuizen

1 reviews | Active since Dec 2018

11 May 2022, 08:56

LAID AGAIN AND MESSED UP CONTRACT

Good morning

I see Vodacom is f…. me around again. Holding on forever to speak to Devesh Pillay on ***. I was told by your consultant, Devesh Pillay, ref to reference ***

I was told I will pay for Red 5GB 800min package R1667.00 in total.

WHAT IS GOING ON!!!!!!!!!!!!!!!! NOW I HAVE A BILL FOR R3000.00 AND NOT R2579.84

HOW IS THIS FAIR AFTER MESSING UP MY CONTRACT IN THE FIRST PLACE, “CORRECTING IT” BUT IST NOT CORRECTED!!!!!

I NEED ANSWERS NOW!!!!!!!!!!!!!!!!!!!

VODACOM IS USELESS AS ALWAYS!!!!!!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply11 May 2022, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team