Lackluster Vodacom Poor service, no feedback

<p>I am beginning to feel like I am not with Vodacom. Fast internet, slow service!</p> <p>I tried an early upgrade 2 weeks ago. The I had to wait for confirmatiom. It took a week no confirmation. I cancelled. I called a gain last week to upgrade. Confirmation was done Monday. They gave me a waybill. It does not work. The phone is still in the warehouse?? what happend to the vodacom service. should I cancell this one too. There is not confirmation of the confirmation via sms or e-mail. No progress feed back. I must sit like a fool in the dark. Get some advise on service from Takealot or Discovery. Vodacom is beginning to fail on service. </p> <p>I pay and I require promte feedback from my service provider</p>