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Ursula C
1 reviews | Active since Jun 2022
21 Jun 2022, 08:23
Lack of.....no sorry NO SERVICE!
Tomorrow marks 3weeks without internet. Phoning and logging a call - no feedback. Escelating the matter and speaking to numerous managers of departments - no feedback. We still don't know what is going on with Open Serve being blamed.....still we need to just wait while we can't do our work, kids cannot go on teams and we have no tv to watch. We do not even know what to do any more.....is this how we should be treated. Who do you call next?
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Vodacom's replyOfficial
21 Jun 2022, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2022, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ursula C's updateReviewer Update
21 Jun 2022, 10:58My response....whatever....we've heard that before.
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Ursula C's update21 Jun 2022, 10:58
Reviewer Update
My response....whatever....we've heard that before.