AC
Ande C

1 reviews | Active since May 2022

29 May 2022, 17:34

Lack of transparency and information

The contract of the iPhone 8 is just a **** the product does not come with any earphone and not even a charger. Little did I know that the product is not new they call it "as good as new" I am currently in the process of canceling or returning the product as it a 36 months contract. The problem is on the website there is not enough information regarding this deal

0
Replies (1)
Vodacom
Vodacom's reply30 May 2022, 07:19
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team