Lack of Trainig

<p>Ive been struggling to get help. My cell phone which is under contract and warranty has died and is at samung care clinnic. Ive been trying to get hold of my contract/proof of purchace for days now. Ive jumped through hoops but dont get anywhere. I have a long list of emails from customer care saying</p> <p> </p> <p>As per telephonic interaction on 082........... we have notified the person sending documents that you have not received documents we are waiting feedback from him to confirm that he sent documents or Kindly be advised that we have requested the person sending doucuments to resend to ********** and thats how its been going. Im so frutrated.</p> <p> </p> <p>My contracts are up for renewal in a month and im really thinking of taking my Business elswhere.</p> <p> </p>