MR
Maronel R

1 reviews | Active since Mar 2016

08 Mar 2016, 12:43

Lack of Telephone etiquette

I always try to be kind, respectful and spare some time to any call centre agent when they call as I know they are individuals trying to do their job. I expect the same then in return. <br> <br> However, Vodacom call centre agents have simply never showed the same curtesy.<br> <br> I take the time to listen to them and respond politely. At the least at the end of a call they can show me some respect by ending a conversation with \Thank you for your time\" and a \"good buy\".<br> <br> All I get is a rude sigh and a dropped call. or a \"fine we will call you husband\" (my account is in his name) and then also a dropped call......<br> <br> I find this rude and disrespectful <br> <br> The call that pushed me to go to hello peter was from *** at 12:20pm on 8 March 2016<br> <br> "

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2016, 08:51
Official
Hello Melrie ,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team