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Dawn B

1 reviews | Active since Jul 2015

21 Jul 2015, 15:15

LACK OF SIGNAL AND STILL HAVING TO PAY FOR SERVICE

I have been a Vodacom customer through Autopage for 21 years and have never experienced any problems with signal in my area until 1 year ago . I now have no signal at home and my calls get dropped all the time especially around the Greenstone area. I have complained to Vodacom and was promised that I would get an update about this, this is over 2 months ago and still nothing. I was told that since I was on the VIP Red Package that it would be sorted out urgently. The Technician who phoned me said that I would receive a call within 2 weeks to be told how they were going to address the lack of signal, also that Vodacom had received a lot of complaints in the area. Vodacom stop taking peoples hard earned money to take you big clients on private yatches and Cuba

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Replies (1)
Vodacom
Vodacom's reply22 Jul 2015, 08:52
Official
Hello Dawn@Nickylee,

As per the previous service request, S3-87F2D-DTCU4. Please be advised that our Network Division will be in contact with you.