Lack of services

<p>During the last week of april 2017 I upgraded my contract via the upgrades telephonic services of vodacom. I was promised my handset arrival on the by the 2nd or 3rd of may.i had not received anything by the 5th so i called again and was told i would receive my handset on the 8th of may.the handset arrived on the 8th but it was the incorrect phone.i called the same day and was told a pickup would be made during the week.by the 12th no one came to pickup and deliver the correct handset so i called vodacom again.i was told notes were made but a callout was not officially lodged and i was told someone would pickup by the 15th may.more than half the month is gone and im still waiting to receive my handset.vodacom services are pathetic and slow .they should live up to their promises</p>