BC
Barbara C
1 reviews | Active since Feb 2023
13 Jul 2023, 08:08
Lack of service from Vodacom
Absolutely useless service received from Vodacom. Suspending accounts due to their own mistakes. And no attempt to correct it.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Jul 2023, 09:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jul 2023, 09:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BC
Barbara C's updateReviewer Update
14 Jul 2023, 15:30Thank you.
I have been contacted, however I am not happy at all with the response, and additionally our phone lines are still suspended.
I have been contacted, however I am not happy at all with the response, and additionally our phone lines are still suspended.
BC
Barbara C's update14 Jul 2023, 15:30
Reviewer Update
Thank you.
I have been contacted, however I am not happy at all with the response, and additionally our phone lines are still suspended.
I have been contacted, however I am not happy at all with the response, and additionally our phone lines are still suspended.