Lack of service from Vodacom

<p>Been with Vodacom for years! <br />I was due for my early upgrade last month. When I went into the store to get my phone they couldn't pick up my upgrade (which they could see the week before)<br />the suggesated I call the call centre and they would rectify from there side.</p> <p>its been a month now and the issue is still not rectified! <br />I have logged the complaint about 5 times and I have been into 3 different branches! <br />I just keep getting transferred from department to department and the issue is still not resolved! <br />I am frustrated that no one at a branch level can assist (face to face) <br />I gace spent hours on the phone with them and still no luck!</p> <p>I am am very frustrated and need this issue resolved!</p> <p>Very disspointed Vodacom!<br />not to mention the amount of calls the are being dropped! (But that's another issue) </p>