DT
Diane T

1 reviews | Active since Jul 2016

12 Jul 2016, 13:53

LACK OF SERVICE - FOR CONTRACTS

<p>3 Months ago i app**** for a business contract at new market mall, a few days later he phoned me and asked for my landline I told him i did not have one, He said okay he will see what he can do, No one got back to me. I went back 2 weeks after that to find out that the man who was handling my application had thrown it away because i didn't have a lindline number - When applying I asked him if i needed one and his responce was no. </p> <p>With no luck again , I decided to go to a different Vodacom (Meyersdal mall). The staff there were not helpful at all , I asked for a business application form and was given an individual application form, I asked what i need to hand in with the form, Information was given very half heartedly like she was not interested in helping me. </p> <p> I emailed vodacom head office 2 weeks ago and still have not got a responce! REF NUMBER 003S~SCR4</p> <p> </p> <p>Now for the last time can someone please assist me in getting a business contract</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Jul 2016, 05:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team