Lack of service/feedback

Hi,<br> <br> I logged a query with Vodacom last week that I am unable to purchase the 1GB for R899 from my ABSA Online. It gives me an error message \this number is already subscribed to this product".<br> <br> I did not hear from Vodacom since then. Today I called back and I was told that there is a message on the system saying that I was asked to send a screenshot of the message. This is terrible service. It is sheer negligence and laziness as I have been waiting all this time and have NEVER been contacted.<br> <br> Ziyaad"""