Lack of service

Item: Vodacom
Rating: 1
Author: George R

I have been unable to check my daytime date & my night owl data on my PC. I have emailed Vodacom several times already but have not even been afforded the courtesy of a reply. I have contacted the call centre several times as well. I am told they will escalate the problem and I will send a reference number. which I still do not have. What is happening at vodacom

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Replies (1)

Vodacom's replyOfficial

02 Sept 2019, 13:20

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Tea

Vodacom's reply02 Sept 2019, 13:20

Official