1 reviews | Active since Jul 2016
Lack of service and products
<p>I upgraded my contract and got the new LG XCam the day it was released. No shops had covers for the phone, and because Vodacom was the only service provider who had released the phone, obviously none of the others could provide covers either. Vodacom told me every week consecutively that they would be getting covers in the "next week". This then went on for months on end and so I gave up going back and forth to find a cover. Yesterday while we were in the shops I decided to look for one. Surprise surprise, they only have one cover, a tiny transparent rubber cover, that costs R200. So Vodacom took months to release covers for a phone that they pushed so hard to sell and when they finally release ONE cover, it costs an arm and a leg. </p>
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
