Lack of service and communication.

I've been trying to re-new my contract since the 23rd of Feb. After numerous e-mails and phone calls to check on the status of the new contract, I was told that the application did not get processed.<br> <br> I've e-mailed the Musgrave branch regarding this matter. To this date, no one has ever bothered to contact me regarding this unresolved matter. <br> <br> This type of terrible service is absolutely appalling. I'm seriously considering moving all my vodacom accounts to a different supplier, so that I don't have to deal with this incompetence anymore.