GL
Gerrard L

1 reviews | Active since Apr 2016

22 Aug 2016, 13:40

Lack of service after renewal

<p>Upgraded my contract last week and requested for a dual card for contract. Paid R105 for card even though my contract states no charge for 2 additional sims. Anyway sim is still not activated. Please sort this out immediately.</p>

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2016, 05:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team