Lack of Service

I am at my wits end with the lack of service and lack of being able to make a decent call. I have made numerous calls to your so called customer care to no avail, my queries have been escalated numerous occassions and all that becomes of it is getting an sms saying my query is resolved, WHICH IT IS NOT RESOLVED!

I need my problem resolved by someone senior as Ive had my fill of dealing with 1st line people who do not have the resources nor capacity to sort out this issue.

I make sure my account is honoured with payment timeously but seems that Vodacom is lacking to keep with their side of the deal which bluntly put is them being in breach of contract!

Neither of my contract numbers are working correctly no matter which or with any handset I try & use it in.