VL
Vusi L
1 reviews | Active since May 2015
09 Jan 2021, 10:14
Lack of service
Its been 2 full months now struggling to upgrade. Last week monday Dean called me and he promised that someone will call me back to assist with the upgrade but as usual no one called me up to so far.. I think if Corona dont kill me the lack of service from Vodacom will definitely do.
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Vodacom's replyOfficial
11 Jan 2021, 08:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 08:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team