SW
Scott W
1 reviews | Active since Jun 2020
24 Jun 2020, 22:04
Lack of service
Shocking service or complete lack of it. App**** for a relocation of my existing fibre line and nothing. Wasted phone calls by me, excuses over 1 month and now I get told 7 -14 days still. Useless. I have been a customer for over 20 years plus I have many other devices and cell phones. They dont care
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Replies (1)
Vodacom's replyOfficial
25 Jun 2020, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jun 2020, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team