Lack of Service

<p>I recently switched to paying my own vodacom account and it has been nothing but problems.</p> <p> </p> <p>Firstly: I had to request that I get caller ID activated on my contract... Who wouldn't want to know who is calling them?</p> <p> </p> <p>Secondly: My Credit Limit Bar has been set to an amount lower than my monthly contract fee which means that the moment I get billed that my account gets softblocked... everyday. I have been calling in and the staff who work in your call centre have assured me that the request to up this limit is there and still open but will take 48 business hours to complete. I logged this on the weekend and my account just got softblocked again.</p> <p> </p> <p>I am currently waiting for my call to be answered by the call centre and it's been 40mins with no answer. Last time I checked, the call centre was open 24hours? How am I meant to use my phone if you decide that my credit limit bar has been reached?</p> <p> </p> <p>Dont misunderstand me, I am a loyal customer and I love the offering but how can you call yourself SA's best network when you make silly mistakes like this?</p> <p> </p> <p>Please answer the phone! 45mins now.</p>