MR
Marie R.
1 reviews | Active since Mar 2013
09 Feb 2023, 08:13
Lack of service
I ordered a fibre account and they said the router would be delivered in 3-5 working days. It is currently 8 working days and still no delivery. Also no response when I enquire. Pathetic service!!
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Vodacom's replyOfficial
09 Feb 2023, 12:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Feb 2023, 12:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team