1 reviews | Active since Jan 2015
Lack of Service!
I am so disappointed with my long time cell phone Provider! I previously never had problems with them (8 years)<br> <br> In October I lost my job - I called Vodacom to inform them my bill will not be attended to for 3 months but I Will definitely settle in 3 months. <br> <br> When I called them back to reinstate my lines in Jan after paying a portion of the amount they said they could not until the entire amount was settled - I spoke to Patricia Jack - and made the payment of the entire amount owing immediately and sent her the proof of payment. They advised they had deleted my lines and that I have to pay another hefty amount to get them reinstated, of which I refused and advised that I had informed them of my situation. In 24 hours my lines were reinstated. Perfect! NOT!!!<br> I AM NOW BEING HOUNDED by this annoying auto attendant call system that says my account is in arrears again! They are also threatening to suspend my lines again! And after settling my account a few weeks ago with Patricia they now say I owe something like R9000!!! <br> I have spoken to consultant after consultant about this issue but no one has resolved. I WANT SOMEONE TO CALL ME AND RESOLVE THIS!!!
Thank you for your posting.
A consultant will be in touch with you regarding your query.
Regards,
Consumer Website Team
Thank you for your posting.
A consultant will be in touch with you regarding your query.
Regards,
Consumer Website Team
