Lack of response to technical issues and probable loss of customer.

I have previously logged a review about Vodacom closing technical calls without resolution. In this case I am still sitting with the same technical problem, now "Resolved", that I have reported numerous times, most recently today. I have communicated to Vodacom that this is likely to lead me to reluctantly cancel my contract (already past 24 months) with them and move to another service provider, yet there does not seem to be anyone concerned about the potential loss of a customer. I am hoping that whoever monitors hellopeter at Vodacom will feel it necessary to respond to this situation as it is currently a lose-lose for both of us.