1 reviews | Active since Dec 2016
Lack of proper customer service and respect for its customers. useless service.
<p>I had a complain about being billed for a promotional data from vodacom after my upgrade and got a call from a consultant from voda. He still did not change anything and now the debit order went off and im charged almost double what i should be paying. Im very ****ed off by the lack of good service and how useless the service is at vodacom. I went to the shop three times and was told that i wont be charged for the data its free n they cannot cancel it. I paid 150 admin fee for the useless service and i want that money back because they dont deserve it. I also want my money charged for the so called promotional data. I think its time i moved my business elsewhere.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
