HW
Hajira W

1 reviews | Active since Mar 2012

20 Sept 2020, 14:16

Lack of interest in resolving queries/dispute

No response to previous query. Was advised to email ***, which i did on the 11th of Sep.

0
Replies (2)
Vodacom
Vodacom's reply21 Sept 2020, 08:12
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
HW
Hajira W's update21 Sept 2020, 08:17
Reviewer Update
I've logged multiple complaints on multiple platforms, including the contact centre but no one has contacted me to date.